Policies

 

BOOKING
We have quick and easy ways by which you can book an appointment.
Call, text, email or book online.


CANCELLATIONS
We all do at some point, so we get it. But please kindly let us know 24 hours in advance
to avoid a cancellation fee.


CANCELLATION FEES
Should you cancel your appointment with less than 24 hours notice, you will be charged
the service amount half of which will be refunded at your rescheduled appointment.

 

Keep in Mind

Contact lenses MUST BE removed during lash applications. Please bring a lens case to store
your lenses in during your appointment. You may put your contact lenses back in following
your appointment.
 

  • Come to your appointment eye makeup free, this means no mascara, eyeliner
    or eye shadow.
     
  • Lash extensions MUST NOT contact water, steam or heavy humidity for 24 hrs
    after application.
     
  • Eyelash extensions CANNOT be applied to persons allergic to any type of adhesives.
     
  • Please disclose any eye conditions, injuries, medications or treatments used on/in or
    affecting the eye area in advance.

Additional Information

 

REGISTRATION
When arriving for your very first appointment please arrive 10 minutes early so that we may register you in our system. Alternatively fill out our online registration form prior to your visit.


CLIENT SERVICES
If you have any questions , concerns or feedback we would love to hear from you. Please contact us by phone or email with your thoughts.

 

PRIVACY

Your privacy is very important to us. We collect your personal information such as your name, email and telephone number in order to create an easy client booking database and to keep you informed about all the fun stuff were up to. We know how annoying it is to get junk mail so will never disclose your personal information to any third party. 

 

ReSULTS

Individual results may vary and are dependant on the length/volume of your natural lashes and on the type of extension you choose to have applied.

 

BOOK ONLINE

CONTACT